All candidates are to be informed that an appeals procedure relating to the Assessment process exists within the Centre and all candidates will be given a copy of this procedure on request.
All candidates should have access to a responsive appeals procedure as it represents a key feature of the summative and formative assessment methods that are used by Youth Cymru.
The appeal procedure responds to a recognitions that:
- Assessment of the required evidence on an Agored course can be a continuous process with assessors giving constructive feedback at the time of the assessments.
- At the time of the assessment feedback, records of the agreed outcome should be kept, dated and signed by the assessor.
- It is important for the assessment team to consider appeals and to improve, where appropriate the assessment system.
- The consideration of appeals that are made will help the internal verifier to monitor the assessment process and improve it where appropriate.
- This process will contribute to the standardisation of assessment.
- If the learner disagrees with an assessment, the learner will be expected to explain the basis of the disagreement to the assessor at the time of the feedback session;
- The assessor must be able to highlight clearly to the learner the criterion that has not been met.
- This type of ‘negotiation’ does not constitute a formal appeal
- If, after such a feedback session, the disagreement has not been resolved, both the assessor and learner should request advice promptly from the Internal Verifier (IV).